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Regarding shipping delays to the United States

Dear customer

We use Japan Post to ship packages worldwide.

According to the Japan Post website, there appears to be a delay in the arrival of packages to the United States due to the following reasons.

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〇Loading mail items onto airplanes is expected to take considerable time due to the shortage of cargo space caused by the reduction of flights.

〇The arrival of mail in the United States will be concentrated, resulting in delays in mail delivery.

https://www.post.japanpost.jp/int/information/overview_en.html

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*Looking at the history of our shipments to the United States in March, we see that for international regular mail, which is shipped free of charge, updates stop for about two weeks after customs clearance in Japan, and then resume after arrival in the United States.

Therefore, please note that it may take more than 3 weeks for your package to arrive.

If you are in a hurry, please use paid EMS.

(When checking the shipping history for March, the average time for EMS shipments to arrive was approximately 10 days.)

・About shipping

https://www.dpkitaoka.com/delivery-days-table

Thank you.

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