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User Guide

タッチフォンを使用して

How to order

01

Add the desired products to your cart.

Please check your cart and press the checkout button.

02

Please enter your email address, shipping address, shipping method, etc. on the checkout screen.

03

After entering your shipping address, please check the three payment methods available.

*Please note that VISA card and Mastercard cannot be used for card payments.

04

Please confirm the entered information, check the rules, confirm the use of the coupon code, and check out.

支払方法

After checkout ~ Payment method

01

You will receive a checkout completion email immediately after checking out.
Please also check the payment information.

(Order completion emails and shipping emails will be sent from @my.store-emails.com, so please make sure you set up your email settings to receive them.)

02

For Wise and Bitcoin payments, please initiate the payment from your own account.
 

03

If you choose credit card payment (AMEX, JCB), the payment company will send you an email with a credit card payment link attached (@robotpayment.co.jp) or (info@paysys.jp).

*If you place an order at night (Japan time), your email may arrive late.

04

Once payment is complete, we will begin preparing for shipping.

Once we have confirmed your payment and begun preparation for shipping, the "Balance Due" on your offline invoice will show as "0.00 dollars."
(Display changes will take place during the day in Japan time)

コンベヤローラー上のボックス

Regarding shipping

01

We usually ship within 1 to 5 days after payment is confirmed.

02

  • We do not ship on Saturdays, Sundays, or holidays.

  • The shipping date may be delayed depending on the manufacturer's stock status.

03

Once your order is ready to ship, we will send you a tracking number via email.

Order completion emails and shipping emails will be sent from @my.store-emails.com, so please make sure you set up your email settings to receive them.

04

Please track it on Japan Post or your country's post office website.

LOCATION​

3155-4 Ago-cho, Ugata
Shima-City, MIE 

517-0501

Japan

Introduction from e-mail newsletter

You will receive a special offer once every two weeks.
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* When you make an inquiry about your order after placing an order,

please include your order number: # ●●●●●!
We will reply to you so that we can contact you more smoothly!
Arigatou

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© 2023 Dispensing Pharmacy KITAOKA,All right reserved.

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