Before You Order | D.Pharmacy Kitaoka

！IMPORTANT！

Please check before purchasing the product.

We operate multiple pharmacies in Japan and employ several pharmacists.

Our group gathers and works as a belief in "Provide satisfaction to our customers through products."

If the orderer and payer are not the same person, the order will be canceled, so please be sure to make sure that the order information and payer are the same person.

Please note that any fees incurred due to cancellation of payment will be borne by the customer.

To Payment method

We try to ship within 5 business days, excluding weekends and holidays.

After shipping, we will send you a notification & notification email.

Please note that if the delivery address is anything other than the purchaser’s own residence (for example, using a forwarding company), we cannot provide any delivery protection or refunds for the item.

(Excluding P.O. Boxes)

To Delivery days

It is impossible to know everything in every country or region.
Be sure to check your country's import regulations!

You are responsible for import fees and customs inspections.

Check the amount of money, amount of medicine, permitted medicine, etc.!

Please be sure to check the above.

To FAQ

There are 3 types of contact methods:
① Email
② Website chat & email

Responses are quick between 9:00 and 18:00 Japan time, but please note that responses may take longer on evenings and Sundays.

To Contact

@my.store-emails.com (Order completion and shipping email)
linkworldkitaoka@gmail.com (Contact via the website)
info@paysys.jp (Domain for credit card payments)

Please make sure that you are set up to receive emails from us.

To Payment Method

We have 3 payment methods:
①Credit payment
②WISE payment
③Bitcoin payment

Please check the payment method listed on the payment method page, the checkout screen, and the order completion email sent after checkout.

To Payment Method

We ship goods from Japan.

Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your local customs office in advance for information on applicable duties, taxes, import regulations, and any quantity restrictions before placing your order.

To FAQ

If a shipment is returned to Japan because it was not received due to reasons attributable to the customer—such as failure to complete customs procedures, non-payment of duties and taxes, or failure to collect the package within the holding period at the local post office—reshipment from Japan can be arranged.

Please note that refunds are not available in such cases.

To FAQ

Please place your order after agreeing to the important points above.

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Dispensing Pharmacy KITAOKA

~Sometimes pharmaceuticals have amazing power~

！IMPORTANT！

Please check before purchasing the product.