top of page

Regarding address change after shipping

As stated in FAQ ⑤, you cannot change the address after shipping.
https://www.dpkitaoka.com/frequently-asked-questions

Therefore, please note that we cannot be held responsible even if the delivery address changes due to a mistake in the address, a move, etc.

International mail takes several days to arrive.
Therefore, instead of free shipping, please use EMS or place an order after moving.


If you need to change your address after shipping, please contact your local post office or your country's post office website for the necessary procedures, such as redirecting your package.


*After the package is shipped, the system will send an email containing the tracking number.
If you are unsure, please contact us and we will explain it to you again.

bottom of page