We are pleased to announce that “D.P.KITAOKA,” the first e-commerce site operated by Dispensing Pharmacy Kitaoka, is celebrating its 8th anniversary.

To mark this special occasion, Dispensing Pharmacy Kitaoka will also be holding an 8th Anniversary campaign.

A message from our CEO

[Greetings on our 8th anniversary and our future challenges]

Thank you very much for your continued patronage. Thanks to your unwavering support, we are proud to celebrate our 8th anniversary.

We would like to express our sincere gratitude to all of you who have supported us over the years. Over the past year, we have been able to continue and grow our business thanks to the support of our many customers.

The past eight years have been anything but predictable. During that time, the social and economic environment changed dramatically, and the circumstances surrounding our business were constantly evolving.

This past year, like previous years, has been a year in which we have felt a wave of significant change.

■ Environmental changes over the past year

In recent years, significant changes have been occurring in international logistics and trade rules. The most significant impact has come from changes in tariff systems and import/export mechanisms.

The distribution system, which had been relatively stable until now, is being reviewed. These include:

• Changes to the scope of customs duties

• Rising transportation costs

• Stricter regulations in various countries

  
  
  
  

  Various factors are intricately intertwined, and the situation remains highly uncertain.

These factors have directly affected our customers through changes in pricing, delivery timelines, and product availability.

In fact, “Products that we have been able to deliver without any problems until now are suddenly unavailable for shipment.” “Delivery will take longer. ”There were also cases like that.

We continue to gather information and respond on a daily basis; however, it is currently difficult to fully keep up with all system changes.

However, even in such an environment, ”Providing satisfaction to our customers through our products ”With this belief, we have focused on providing the most stable service possible and delivering value to our customers in new ways. We have continued to experiment and refine our approach based on these two principles.

■ New initiative: Launch of a website specializing in supplements

https://kitaokasupps.com/

Against this backdrop, we are taking on a new challenge: We have launched a website specializing in supplements.

This is not merely an expansion of our product line; it is a strategic step to navigate future environmental changes.

As you know, pharmaceuticals are subject to regulations in each country,There are restrictions on the regions and conditions under which we can ship.

On the other hand, supplements belong to a different category from pharmaceuticals, allowing for greater flexibility.

As a result,

• address regions where shipping was previously difficult

• provide smoother delivery

• serve a wider range of customers

It is now possible.

In other words, the launch of this website means that “Creating a system to deliver value to those we haven’t been able to reach before.”

Furthermore, supplements serve as a support for maintaining daily health. It is a field that is familiar to many people, yet offers a very wide range of choices.

That is why we Leveraging our expertise as a pharmacy, we carefully select and deliver truly valuable products. We value this attitude.

■ What we value

Even amidst significant environmental changes, Our fundamental beliefs remain unchanged.

It is:

Provide satisfaction to our customers through products

That’s our simple mission.

Instead of being solely focused on price competition, While prioritizing quality, safety, and continuity, We hope to build a long-lasting relationship with you.

Also, even online, We also aim to provide the reassurance of a “pharmacy where you can see the people behind it. ”We will also work to strengthen our information dissemination and support systems.

■ Information about our 8th Anniversary Coupon

With heartfelt gratitude for your continued support, To everyone who has read this newsletter, We have prepared a special coupon for you.

15% OFF coupon for all items

[Coupon Code] 8Thankyou

[Expiration Date] April 1, 2026 – April 30, 2026

Please take this opportunity to check out the products you’ve been interested in, Please use this for items you’d like to try out for the first time.

■ Finally

These past eight years haven’t always been smooth sailing. However, it was undoubtedly our customers who supported us through each of those times.

Because we live in a rapidly changing era, we believe it is essential to remain flexible and sincere. We will continue to move forward to the next stage.

from now on,

• Better products

• Delivered more safely

• To more people

We will continue our efforts to deliver valuable products to you.

We look forward to your continued support in our ninth year.

CEO H.Kitaoka